Return & Refund Policy

At Skinex™, customer satisfaction is our priority 💖. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• Items can be returned within 14 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Certain hygiene and personal care items may not be eligible for return.

Refunds

• Once your return is received and inspected, we will notify you about the approval status.
• Approved refunds are processed back to your original payment method within 5–10 business days.

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item.